ClearSale replaces a dozen different tools with one platform. Here's everything it does for your repair and buyback business.
A visual, drag-and-drop repair pipeline that moves tickets through your shop automatically. Custom stages, smart automations, and full history on every job.
Deep diveDrag and drop tickets between stages. See your entire shop at a glance — what's in progress, what's waiting, and what's ready.
Set up your own repair stages: Intake, Diagnosis, Quote, Order Parts, Waiting, Repair, QC, Ready, Closed — or whatever fits your flow.
Tickets move themselves. Payment received? Marked as paid. All items done? Moved to ready. Customer gets notified automatically.
When you pick a device, ClearSale suggests the most common repairs for that model based on what shops fix most often.
Get alerted when tickets sit too long, when customers are waiting, or when parts you ordered should have arrived.
One ticket can cover multiple repairs, parts, and services. Track each item separately with its own status and price.
Customers are automatically notified when their device moves to a new stage. No more 'is my phone ready?' calls.
Every note, status change, payment, and update is logged with a timestamp. Complete audit trail on every ticket.
Track every device from the moment you buy it to the moment you sell it. Real-time valuations, smart categorization, and automatic profit calculations.
Deep diveType a device description and ClearSale extracts the brand, model, storage, color, carrier, and condition automatically. Supports 25+ brands.
See your purchase cost, estimated sale price, and projected profit on every single item in your inventory — updated in real time.
Set thresholds for parts and accessories. Get notified before you run out of your most-used items.
Run full inventory audits with barcode scanning. Resume interrupted counts, compare results, and export reports.
Print barcode and QR labels for every device, part, and ticket. Scan to pull up full details instantly.
Find any item instantly by brand, model, condition, storage, carrier, category, or status. Powerful filters for large inventories.
Scan items in and out with any barcode scanner. Works with standard USB and Bluetooth scanners.
See your total inventory value, estimated sale value, and projected profit — broken down by category, condition, and status.
Built-in tools to verify, test, and grade devices before you buy or sell. IMEI checks, hardware tests, automatic condition grading, and market pricing.
Check any device's IMEI or serial number instantly. See blacklist status, carrier lock, financing, iCloud lock, and activation status.
Know immediately if a device is reported stolen, blacklisted, or still being financed. Protect your business from bad buys.
Pre-built test templates for phones, tablets, laptops, desktops, and consoles. Screen, speakers, cameras, battery, buttons — everything covered.
After testing, ClearSale automatically assigns a condition grade (A, B, C, D) based on test results and battery health. No guesswork.
Track battery health percentage and cycle count. Get alerts when a battery should be replaced before listing.
Pull real-time market prices from multiple sources. See if your price is good, low, or below cost — instantly.
Run hardware diagnostics on computers and laptops. Automatically discover diagnostic tools on your local network.
Verify Find My iPhone / Find My Device status before accepting a trade-in. Avoid getting stuck with locked devices.
Card terminals, cash, checks, trade-ins, financing — accept payment however your customer wants. Professional invoices and quotes included.
Pair your Square terminal and accept tap, chip, and swipe payments directly from ClearSale. Real-time status and receipts.
Accept online payments, set up subscription billing for financing plans, and process refunds — all through Stripe.
Create itemized invoices with taxes, discounts, and payment tracking. Send them digitally or print them out.
Build quotes and share them via a link. Customers can view, approve, and pay — without calling the shop.
Offer payment plans with automatic monthly billing. Set down payments, financing fees, and payment schedules.
For financed devices: remotely lock a device if payments stop. Automatic tracking of consecutive missed payments.
Generate financing contracts with e-signature capture. Professional PDFs created automatically.
Process refunds through Square or Stripe with a few clicks. Linked to the original transaction for clean records.
A complete refurbishment pipeline: intake, test, wipe, repair, build, grade, price, and list — every step tracked with full cost accounting.
Log incoming devices with source tracking: purchase, trade-in, warranty, marketplace, or repair extraction.
Run devices through category-specific test checklists. Results feed directly into automatic condition grading.
Built-in wipe verification forms. Document that every device was properly wiped before resale.
Create and assign repair tasks. Drag-and-drop task reordering. Mark each step complete with result notes.
Track the final assembly of refurbished units. Log parts used, labor time, and materials.
Based on test results and battery health, ClearSale assigns a condition grade automatically — consistent every time.
Track every dollar: parts, labor, materials, and other costs per device. Know your exact margin before listing.
Once graded and priced, list directly to your inventory, marketplace, or website — all from the refurb screen.
The ClearSale marketplace connects you with verified shops. Find parts, list devices, negotiate deals, and message sellers — all without leaving the app.
Search by device, brand, model, condition, storage, price range, and location. If another shop has it, you'll find it.
Send offers, receive counter-offers, and negotiate directly. Accept or decline with one click.
Message any seller directly within ClearSale. Ask questions, negotiate, or arrange pickup.
See ratings and reviews for every seller. Build your own reputation as you sell.
Every shop on the marketplace is verified. Buy with confidence from real businesses.
List items on the marketplace and your own website simultaneously. Separate pricing and descriptions for each.
Create, pause, update, and mark listings as sold. Control visibility and pricing from one dashboard.
Report suspicious listings. Our verification system keeps the marketplace safe for everyone.
Create purchase orders, track shipments, receive items partially, handle RMAs, and link parts directly to repair tickets.
Create POs with supplier info, item details, expected dates, and tracking numbers. Link them to repair tickets.
Receive items one at a time as they arrive. Each item gets its own received/pending status.
Add tracking numbers and delivery URLs. See expected delivery dates at a glance.
Initiate returns for defective parts. Track RMA status from request through resolution.
Mark items as lost if they never arrive. Keeps your records accurate and flags supplier issues.
Keep a directory of your suppliers. Auto-create supplier records in QuickBooks when synced.
Real-time dashboards with revenue trends, profit margins, repair metrics, employee performance, and inventory insights.
Track revenue daily, weekly, and monthly. See trends over time and spot seasonal patterns.
Know your cost of goods, margins, and net profit — broken down by category, condition, and sales channel.
See what's selling: by device type, brand, condition grade, and channel (in-store, marketplace, website).
Average repair time, completion rates, most common repairs, and top repair customers.
Track sales, tickets handled, and activity per team member. See who's driving results.
Export any report to CSV or PDF. Use date range presets or pick a custom range.
Role-based permissions, time tracking, customer profiles with purchase history, and store credit — all built in.
Five roles: Admin, Manager, Cashier, Technician, Sales. Each sees only what they need.
Employees can log in with a 4-digit PIN for fast register access. No password typing.
Employees clock in and out right from ClearSale. Weekly and monthly hour reports included.
See everything each team member does: tickets created, payments processed, inventory changes.
Name, email, phone, address, notes, and full purchase history. See every interaction at a glance.
Issue and track store credit per customer. Applied automatically during checkout.
AI assistant, kiosk mode, bulk data import, website listings, and more — the extras that set ClearSale apart.
Ask ClearSale anything in plain English. 'How many iPhones did we sell this month?' 'Create a quote for Sarah.' It understands your data.
Turn any tablet into a self-service station. Customers check in devices, do trade-ins, and test devices at the counter.
Import thousands of customers, inventory items, and purchases from CSV files. Column mapping makes it easy.
List inventory on your own website with custom pricing, descriptions, and contact methods.
Custom statuses, repair categories, label templates, pipeline stages, inventory fields — make ClearSale fit your shop.
Fully mobile-responsive. Run your shop from any phone, tablet, or computer with a browser.